There are 2 levels of authentification on the Recharge and Get Paid site,
1, Your login password – Set by you as at the time of registration
2. Transaction password – Set automatically by the system to your first password at the time of registration.
So, your first login password is the same as your transaction password if you have not change your password previously.
What is the transaction password?
For more detail on transaction password, please check here
Hello, is my log in password different from transaction password?
Yes, login password grant you access to your dashboard while Transaction password is needed to authorise Transfer from wallet to wallet and withdrawal of fund
Can I change my Transaction password?
Yes, you are advised to change your transaction password immediately after successful activation of your account
What is the use of Transaction password?
- it is a second level authentification for Transfer and withdrawal from your account.
- It protects your account from the unauthorised transaction from those who know your login password
What if I forget my Transaction password?
You will need to contact customer care by phone or email for assistance
How safe is my account?
Your transaction account allow you to carry out transfers to other members from your e-wallet and also for fund withdrawal to bank. It is protected by secondary password apart from your normal login password. The secondary protect for your transaction account should be known only to you alone. If your transaction password is left open to everyone then expect any surprises from your account.
Note: it is your exclusive responsibility to create, keep and use your transaction password, we are not responsible for this if things got out of hand.